Website and service policies
Service and scheduling policies.
This page explains our general website and service policies. The accepted estimate, invoice, service agreement, and project-specific written terms govern each job.
Last updated September 7, 2026
Website information
Website content is general information about services MNM commonly provides. It is not a project quote, code determination, inspection result, or promise that a particular repair or installation is appropriate for every property.
Estimates and authorization
Final scope, price, exclusions, allowances, payment timing, and scheduling are established in the written estimate or service agreement accepted for the project. Additional work or changed conditions require customer authorization before they are added whenever practical.
Scheduling, cancellations, and refunds
Scheduling, cancellation, deposit, special-order material, and refund terms can vary with the project. The terms shown on the accepted estimate, invoice, or service agreement apply. Contact MNM as soon as possible when a scheduled visit or approved project needs to change.
Electrical safety
Website information is not a substitute for an on-site electrical evaluation. For fire, active smoke, or an immediate threat to life or property, move to safety and call 911. Do not touch damaged energized equipment.
Questions
Call (225) 371-3762 or email milesmiller@mnmelectrical.com with questions about a written proposal, invoice, or scheduled project.